Mar2015_Connecting in Caboolture with iCareConnect

Getting the support you need to live independently – whatever your abilities – just got a whole lot easier in the Caboolture region, thanks to an innovative program, iCareConnect®.

 

Developed by Care Connect, iCareConnect® uses iPads and video conferencing technology to give people receiving home care services better access to support at the touch of the button.  But for Mount Mee’s Neil Cook it has meant much more than easy access to Care Connect support workers.

“I’d given up reading novels,” explains Neil, who has hereditary motor and sensory neuropathy, a condition similar to motor neurone disease, but which progresses more slowly.

The condition significantly affects his hands and feet, to the point where he has limited mobility and requires assistance with personal care and dressing.  Neil is unable to turn the pages of a novel.  He has no sensitivity to hot and cold, or sharp objects, which means cooking, or even making a cup of tea for his wife Deb, is out of the question.

“Deb has to help me to dress – I can’t put my socks on or do up my belt.  I could possibly drive a car.  But I just can’t open the door, put my seatbelt on, put the keys in the ignition, start the car or turn it off when I arrive,” says Neil.

But thanks to the iPad supplied by Care Connect as part of the iCareConnect® program, Neil has become an avid reader again after signing up to the local e-library.

Neil uses iCareConnect® to regularly meet with his client adviser, who is based an hour away in Banyo.  The video conferences supplement in-person meetings, and provide for much richer interaction than over the phone, involving up to three people, such as a client, client adviser and nurse.

“Thanks to iCareConnect I’m not just a name on a piece of paper – I’m a person.  This technology enhances these meetings and also makes them much more flexible,” said Neil.

In addition to the iPad, Care Connect has supported Neil and Deb by providing access to a new electric wheelchair, gardening and domestic assistance, and travel support, says Care Connect State Manager NSW and Queensland, Helen Carter.

“Our role is to guide and support people so they can live the lives they want.  We provide support tailored to each person’s unique needs and goals and iCareConnect® is another way that we can personalise our services,” Ms Carter said.

The iCareConnect program is open to people with additional needs due to aging, disability, or mental health, who are eligible for a home care package.

To find out more about iCareConnect®, please phone 1800 116 166 or email info@careconnect.org.au .

ABOUT Care Connect:

Care Connect is a leading, not-for-profit, in-home care provider in New South Wales, Queensland and Victoria, supporting people to live independent lives at home and in the community.  Care Connect provides information, advice and guidance to assist people navigate and access support services they need to live the life they want.  Staff specialise in co-ordinating services with people of all ages and abilities including children, young people, adults, older adults and carers.